USEFUL INFORMATION

How it works.

From the first question to a prepared visit.

Choose the service

Use the service directory to compare the purpose of each assessment or check. Read what is included, what you receive and any separate work before starting the form.

Share the property details

Add the address, relevant quantities, contact details and preferred timing. Project services need a tailored quotation, while standard checks use the listed quantities.

Review the work and price

Check that the service matches the property and that any unusual arrangements have been explained. A quotation should identify the agreed work and output.

Confirm access and availability

The team confirms the appointment separately. Arrange access, tell occupiers about the visit and have existing records or project information ready.

Retain the findings

Read the report when received and discuss anything unclear. Keep it with the property records and any later evidence of further work.

YOUR NEXT STEP

Find the next service.

Explore the work and its booking route.

Choose a service

Turn the information into the next question

Ask what the document tells you and what it leaves unanswered. An energy rating is not an inspection of every building defect. A proposed improvement may need advice about ventilation, moisture, permissions or product suitability before an installer is instructed.